UNDP, UK Government train Georgian police in human-centred and disability-sensitive service delivery
UNDP and the Ministry of Internal Affairs of Georgia signed a Memorandum of Understanding that aims to make the Patrol Police Unified Service Center more customer-focused
The United Nations Development Programme (UNDP) and the Ministry of Internal Affairs of Georgia have joined hands to improve capacities and service delivery at the Ministry’s Patrol Police Unified Service Center, formerly known as Room #12.
UNDP Head Louisa Vinton and Deputy Minister of Internal Affairs Kakha Sabanadze signed a Memorandum of Understanding at an online meeting today.
“The Ministry of Internal Affairs is reforming its Unified Service Centre, aiming to provide high-quality one-stop-shop services to the citizens,” Sabanadze said. “Personnel training is a critical part of this reform.”
“Police work is full of stress, especially at a time of crisis like the one we are now facing,” Vinton said. “Our training is designed to equip the Unified Service Center staff with the tools and approaches they need to serve citizens effectively, especially those who are vulnerable or have special needs.”
Launched in 2018, the Unified Service Centre of the Patrol Police provides over 50 services to citizens, most of them associated with driving penalties, suspension of driving licenses, delivery of found number plates and consent to transportation of vehicles transferred to special parking lots. With UNDP support, the Centre staff will be trained in customer relations and communication, anger management and disability-sensitive service delivery.
In addition, UNDP will help the Unified Service Centre introduce a Common Assessment Framework (CAF), a total quality management instrument for the public sector that has been successfully applied by more than 4,500 public agencies in the EU Member States.
The Public Service Hall was the first public institution in Georgia to pilot the Common Assessment Framework (CAF) in 2019. UNDP is supporting the introduction of this successful practice for Georgia’s other public agencies.
UNDP’s assistance to the Ministry of Internal Affairs is part of the USD 6 million (GBP 4.5 million) UK-funded support to the Public Administration Reform in Georgia, covering three major directions of the reform: policy development, civil service reform and public service delivery.
The Georgian side has been informed through diplomatic channels by the Iranian side that a number of Iranian citizens have expressed their discontent with security procedures at the Tbilisi International Airport.
Immediately upon receiving the information, the competent authorities of the Ministry of Internal Affairs of Georgia made an immediate enquiry into the procedures conducted by aviation security officers at the Tbilisi Airport.
The preliminary enquiry has found no evidence of wrongdoing, including actions insulting religious feelings.
The Ministry has already reported the findings to the Iranian side. The inquiry results will also be communicated to the Iranian ambassador in Tbilisi.
7 August 2018 marks the 10th year since Russia’s large-scale military invasion in Georgia and the following illegal occupation of Georgia’s indivisible regions of Abkhazia and Tskhinvali region/South Ossetia.
Through its military aggression against the sovereign state and further illegal steps, Russia blatantly violated the fundamental norms and principles of international law and created a dangerous precedence of attacking the rules-based international order. Russia’s actions in 2008 served the ambition to redraw the borders in Europe by force and undermine the entire European security architecture.
A decade later Russia still continues the aggression against Georgia. The 1-15 August large-scale military drills in the occupied territories with involvement of thousands of Russian troops and hundreds of military equipment, represent an unprecedented attempt by Russia to demonstrate its military power, that at the same time qualifies as a use of force and threat by use of force against Georgia.
10 years since the Russia-Georgia war the Russian Federation has not implemented the EU mediated 12 August 2008 Ceasefire Agreement and continues violating its international obligations, despite constant calls from the international community. In full disregard for the Ceasefire Agreement that obliged Russia to withdraw its forces from the territory of Georgia, Moscow has further reinforced its illegal military presence on the ground and continues to hinder the establishment of international security arrangements in Abkhazia and Tskhinvali regions of Georgia.
The Ministry of Foreign Affairs of Georgia expresses its great concern that the security and human rights situation in the occupied territories has been further deteriorated. Continuous fortification of the occupation line through installation of barbed wire fences and other artificial barriers as well as constant kidnappings and illegal detentions by Russian FSB personnel further destabilize the security environment on the ground. As a result of this illegal process many families were left divided, many lost access to their agricultural lands, religious site and cemeteries. The grave human rights infringements in both in Abkhazia and Tskhinvali regions include but are not limited to gross violations of rights to freedom of movement, residence and property, as well as prohibition of education in native Georgian language, that have made lives of the local population unbearable.
While hundreds of thousands of IDPs and refugees, expelled from their homes as a result of several waves of ethnic cleansing, are still deprived of right to the safe and dignified return, those Georgians who remained in the occupied territories continue to be a subject of intensified ethnic discrimination. The recent cases of illegal deprivation of life of three Georgian IDPs – Davit Basharuli, Giga Otkhozoria, and Archil Tatunashvili vividly demonstrate the impunity and ethnically driven violence in both occupied territories.
In response to the constant provocative steps, Georgia stays committed to its peaceful conflict resolution agenda. Georgia has spared no effort to fully utilize the peace negotiations in the frames of the Geneva International Discussions as well as Incident Prevention and Response Mechanisms to dully address security and humanitarian problems of conflict-affected population stemming from the unresolved conflict between Georgia and Russia. Remaining in full compliance with the EU mediated 12 August 2008 Ceasefire Agreement, Georgia has many times unilaterally reaffirmed and implemented the non-use of force commitment, still awaiting the reciprocity from Russian side.
At the same time, Georgia has intensified the efforts towards engagement and reconciliation between the communities divided by war and occupation lines. For that purpose the Government of Georgia has introduced the new peace initiative “A Step to a Better Future” directed to improve humanitarian and socio-economic conditions of people in Abkhazia and Tskhinvali regions and foster people-to-people contacts and confidence building between the divided societies.
The Ministry of Foreign Affairs of Georgia highly values the unwavering support of the international society to the sovereignty and territorial integrity of Georgia, as well as the peaceful conflict resolution process. The Georgian side appeals to the calls upon the international community to further consolidate the efforts in responding the consequences of the August 2008 war and the peaceful resolution of the conflict in Georgia in compliance with the international law.
The Ministry of Foreign Affairs of Georgia once again calls on the Russian Federation to cease its illegal actions on the territory of Georgia and comply with its international obligations, in particular to reverse the decision on recognition of so-called independence of Georgia’s occupied regions and fully implement the EU mediated 12 August 2008 Ceasefire Agreement.
The Ministry of Foreign Affairs of Georgia would like to use this opportunity and express its deepest sympathy to the families and relatives of the soldiers and civil population who fell victim to the August 2008 war.
On 6 June, the EU donated 540 tablets to the Ministry of Internal Affairs of Georgia (MIA) to strengthen its capacities in developing intelligence-led policing and crime prevention in the country. This technical equipment will help the Georgian authorities to streamline information management relating to current crime trends and help enhance their risk analysis system.
The tablets will be used by frontline police officers who patrol the streets of towns and villages in Georgia and enable them to report crimes and incidents in real time. The technical equipment will also give police officers the opportunity to link up to various MIA databases and report without delay to the MIA’s Joint Operations Centre in Tbilisi.
This donation is part of the EU-funded project “Sustaining Border Management and Migration Governance in Georgia (SBMMG)”, implemented by the International Organization for Migration (IOM).
In previous years, the EU and IOM have been supporting the MIA in developing policies in the field of intelligence-led policing, for example through the engagement of experts from Belgium and Austria, who guided their Georgian colleagues through the complexities of intelligence-led policing and shared insights on effective policing practices.
On 10-13 April, an expert from France will visit Georgia as part of the EU’s assistance to the country to establish a national catalogue of plant varieties.
When Georgia adopted its ‘Law on Allowing the Use of Agricultural Crop Varieties Subject to Mandatory Certification and Seed Production’ in 2017, it requested assistance from the European Commission’s Technical Assistance and Information Exchange Instrument (TAIEX).
This expert mission is the first TAIEX activity scheduled within a series of events aimed at creating a national catalogue of plant varieties in Georgia. The objective of the four-day mission is to process and examine the subordinate law acts on creating a national catalogue and to identify relevant EU legislation for this purpose. Additionally, the participants will receive training on a variety of registration methods according to DUS (Distinctness, Uniformity and Stability) and VCU (Value for Cultivation and Use) testing results.
The event is organised by TAIEX in co-operation with the country’s the Ministry of Agriculture.
TAIEX is a demand-driven tool that supports partner countries with the adaptation of national laws, regulations and quality standards to match those of EU Member States in the framework of Cooperation or Association Agreements signed with the EU. In the Eastern Neighbourhood, TAIEX works with Armenia, Azerbaijan, Belarus, Georgia, the Republic of Moldova and Ukraine.